L7: Emotional Intelligence and Interpersonal Skills for Leaders

Leaders need strong interpersonal skills and an understanding of and appreciation for Interpersonal Skills for Leaders diversity. Without these skills, leaders cannot communicate with and manage others effectively. Emotional intelligence and skills literacy are as important as the strategy, writing, and speaking skills included in the core of the leadership communication spiral. This chapter is devoted to understanding emotional intelligence and developing the ability to uncover so-called "emotional subtext" which means getting below the surface of the words. If you plan to do business with another country for any length of time, you will need to learn the language, while still realizing that if you are not fluent, you should use an interpreter before entering into business discussions or decisions. Your emotional intelligence and Interpersonal Skills for Leaders understanding will affect your leadership in meetings and in teams, as it affects your leadership communication overall.